Refund policy
Dynamik Apps LLC runs Penny. Here is how refunds work.
Refunds Penny always pays, automatically
These are paid automatically once we can match your request to a verified purchase:
- A product you paid for was not delivered.
- A pre-order missed its promised date.
- A service you paid for failed.
If you are simply unhappy
A request under $10 is paid right away when we can match it to your purchase and you have not had another goodwill refund in the last 30 days; otherwise a person reviews it quickly. Bigger requests are reviewed by a person quickly. Either way you get an answer by email.
How to ask
Email penny@mail.penny.dynamikapps.com. Penny answers, and a person sees anything unusual. Please say which product you bought and the email address you used.
How the money comes back
Gumroad processes payments, so the refund goes back to your original payment method through Gumroad. Your bank decides how long it takes to show up.